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This free guide gives new managers and team leaders tips to begin solving common people-managing problems. These are challenges you’ll recognize and may be worrying you right now. These ideas will help you figure out what your staff really wants so you can get them involved and get great results.

• Find out why most new managers feel overwhelmed, unsure or isolated when they are suddenly in charge.
• Learn surprisingly simple methods to work with difficult staff and win them over.
• Are you avoiding conflict? Many do. Learn one step that can end the dread of dealing with conflict and put you and your staff on a path to better outcomes.
• Explore ways to delegate and improve staff performance and lighten your own load.
• Get 8 essential steps to become a calm, skillful and energetic manager.